Trade Customers

How to Order

Generate your list of requirements and I'll send you an invoice in the normal way. Once you've paid I'll send your products to you.

Here's how to generate your list:

Browse my online shop and create a shopping cart. Once you've created it and made sure you've updated the quantities by clicking the 'update' button, click on the 'trade customers click here' link.

The trade submission form requires your name, email and deliverly address to be entered. Once you've clicked on the 'submit trade order' button the list will be sent to me automatically via my email address, copied to your own email address for your records. There may be a delay before receipt of this automated email.

I will then acknowledge by sending you an Invoice based on your list which you can pay via PayPal in the normal way if you wish.

As an established customer, you can order as few or as many kits as you wish to
qualify for your trade discount.

New EU VAT Rules

It is unfortunate that from the 1st July 2021 all orders from the EU and Northern Ireland will be subject to the payment of VAT on delivery. Please see the terms and conditions page for more details.

Post and Packaging - UK

25 kits or less - £5.00
Over 25 kits - £10.00

Post and Packaging - Overseas

25 kits or less - £10.00
Over 25 kits - £15.00

I will endeavour to dispatch orders on receipt of payment.
If I am unable to do so, I will notify you by telephone or email.

I regret that I am unable to refund money on kits without good reason.
If you find any fault with your purchase or find any part of it missing please let me know right away,
so that replacement arrangements can be made.

If you have any enquiries please make them to Nicola Mascall Tel: +44 (0)1373 454302
or by email to:

New Trade Customers

If you are a shop, 'miniatures club' or an agent and wish to order 25 kits or more, I offer a generous trade discount.

All 40hpi kits are charged at 30% discount.

All 48hpi, 56hpi & 72hpi kits are charged at 20% discount.

You can order a mixture of both.

Minimum initial order of 25 kits.

Copyright © 2024 Nicola Mascall Miniatures, all rights reserved. *free delivery not available on trade orders.
International Orders - Due to recent problems with Royal Mail, international orders may take longer than normal to arrive. Thank you for your patience.