Terms & Conditions

How to Order

Simply browse the shop pages and click the add to basket button, alongside your chosen item.  This will automatically add items to your shopping basket, where your chosen item will be listed.

If you would like to order more than one of this item, change the number in the amount box and click on update basket.  If you change your mind about the item, you can remove it from the list.

If you wish to continue shopping, there's a link to the main shop page page or just navigate to a category in the main menu.

Don’t forget, you can change your mind as often as you like because no payment will be taken until you have passed through PayPal's Checkout pages!

Once you are satisfied with your choice/choices, you can proceed to checkout where you must next enter your details and choose your delivery option. Here you can also create an account if you wish.

To complete your order click on Proceed to PayPal.

At this point you will be taken to PayPal’s secure payment site. If you already have a PayPal account you will simply be asked to log in to pay. If you don’t have a PayPal account you can pay with your debit or credit card as a PayPal guest.

Delivery

Once you are satisfied with your choice/choices, you must next choose your delivery option:

UK Standard First Class £1.50 P&P
UK Sign For First Class £3.90 P&P

For customers outside the UK:

International Standard £4.50 P&P
International Track & Sign £10.00 P&P

I will endeavour to dispatch orders on receipt of payment. If I am unable to do so, I will notify you by telephone or email.

Refunds

I regret that I am unable to refund money on kits without good reason. If you find any fault with your purchase or find any part of it missing please let me know right away, so that replacement arrangements can be made.

If you have any enquiries please contact me.

Copyright © 2020 Nicola Mascall Miniatures, all rights reserved. *free delivery not available on trade orders.
Covid-19 - I am continuing to accept orders at the current time and will continue as long as the postal service is functioning. I will be regularly checking with Royal Mail. Stay safe everyone and enjoy your stitching!